Managed IT services for SMEs: a monitored, secure and supervised IT system
IT outsourcing allows an SME to delegate all or part of the management of its information system: user support, IT maintenance, monitoring, cybersecurity, backups, Microsoft 365, network, workstations, servers and cloud.
In practice, UNTHUB doesn’t just fix breakdowns. We set up a proactive organization to monitor your infrastructure, reduce downtime, secure your data and support your company’s growth.
Based on the French Riviera, with reach into Monaco, our team supports SMEs who want a single IT provider — clear, responsive and able to run their IT with the rigor of an outsourced CIO.
Find the right entry point for your IT outsourcing.
Your information system works, but nobody really has the time to run it day to day. In that case, full IT outsourcing gives you a single partner for support, security, cloud and maintenance, with a predictable monthly cost.
See full outsourcingYou have an internal IT manager who is overloaded or lacks expertise on certain topics — cybersecurity, cloud, monitoring. UNTHUB then steps in alongside your team, on the areas you choose, without replacing what already works.
Describe your needBackup, business continuity & disaster recovery, monitoring, Microsoft 365, user support, network… In that case, you already know exactly what you need. You can pick the service directly from our catalog below.
Explore our servicesWhat is IT outsourcing?
IT outsourcing means entrusting the day-to-day management, maintenance, security and evolution of your IT environment to a specialized provider.
The goal is simple: let the company focus on its core business while benefiting from a reliable, documented, secure and available information system. Structured IT outsourcing covers both day-to-day incidents and the fundamentals: backups, updates, monitoring, hardware renewal, security, access, user rights and business continuity.
For an SME, it’s often a more flexible alternative than an internal hire. You get access to several areas of expertise — support technician, systems administrator, cloud expert, cybersecurity specialist — without having to build a full team.
Our IT outsourcing approach also relies on the security best practices recommended by reference bodies such as ANSSI (the French national cybersecurity agency): updates, backup, access management, monitoring and user awareness.
As such, UNTHUB acts as an operational outsourced CIO. We take charge of your IT while giving you visibility: fleet status, risks, priorities, incidents handled, verified backups and an improvement plan.
This approach turns IT from a forced cost center into a performance driver. Fewer surprises, fewer blockers, less dependence on a single person, more security and more control.
Why choose IT outsourcing?
An SME chooses IT outsourcing when it wants to reduce downtime, secure its data, better support its users and control its IT costs.
Fewer outages
Proactive monitoring detects anomalies before they become blocking incidents.
User support
Your staff get a clear point of contact for incidents, access, devices and tools.
Stronger security
Updates, MFA, EDR, backups, Microsoft 365 hardening and cyber best practices.
Predictable costs
A monthly package replaces unplanned interventions and repeated emergencies.
Full visibility on your IT
Your fleet, licenses, contracts, backups and risks are finally documented.
Business continuity
Backups, restore testing and recovery plans limit critical downtime.
Single point of contact
UNTHUB coordinates IT topics instead of spreading responsibility across several providers.
Continuous improvement
Every month, recommendations help your IT move forward.
What’s included in our IT outsourcing offer?
UNTHUB’s offer covers an SME’s essential needs: maintenance, monitoring, support, cybersecurity, backups, cloud, network and strategic guidance.
IT monitoring
Monitoring servers, workstations, backups, network and critical services.
See monitoring →User support
Day-to-day assistance for devices, accounts, access, software and incidents.
See support →Business continuity / disaster recovery
Continuity and recovery in case of failure, cyberattack or disaster.
See BC/DR →How does IT outsourcing with UNTHUB work?
Our method avoids vague contracts. Every step is documented, measured and understandable by management.
Initial diagnosis 48h
We analyze your situation: hardware fleet, servers, cloud, Microsoft 365, security, backups, network, recurring incidents and visible emergencies.
Audit and prioritization Risks
UNTHUB identifies gaps, dependencies, outdated equipment and priorities. You get a clear roadmap.
System documentation Control
We document your infrastructure: inventory, diagrams, access, contracts, procedures and critical contacts.
Monitoring setup Prevention
Your critical equipment and services are monitored. Alerts let us step in before a service outage.
Support and maintenance Daily
We handle incidents, apply patches, support your users and keep your environment fully operational.
Monthly reporting Transparency
You receive a clear report: incidents, uptime, backups, actions taken, remaining risks and recommendations.
Continuous improvement Roadmap
We evolve your IT according to your goals: growth, new sites, cloud, cybersecurity, automation or fleet modernization.
How much does IT outsourcing cost?
The cost of IT outsourcing depends on the number of users, the number of devices, servers, the expected security level, support hours and the exact scope.
The right price isn’t the lowest one. It’s the one that covers your company’s real risks: production downtime, data loss, cyberattack, mailbox unavailability or blocked users.
Who is our SME IT outsourcing for?
UNTHUB notably supports organizations that need reliable IT without necessarily having a full internal IT team.
Growing SMEs
Structuring IT before incidents slow down growth.
Accounting and law firms
Securing data, access, mail and backups.
Real estate and services
Ensuring the availability of tools, workstations, phone systems and remote access.
Healthcare and regulated professions
Strengthening confidentiality, backup and business continuity.
Industry and logistics
Monitoring critical systems, networks, workstations and business applications.
Monaco and the French Riviera
Local intervention with an understanding of regional constraints.
A local, clear and committed IT outsourcing provider
Finally, UNTHUB stands out with a premium, human and structured approach. You’re not just buying support hours: you’re gaining a complete IT organization.
Complementary expertise.
FAQ on IT outsourcing
What’s the difference between IT maintenance and IT outsourcing? ⌄
IT maintenance mainly deals with incidents, patches and keeping things running. IT outsourcing is broader: it includes monitoring, support, security, documentation, backups, oversight and continuous improvement of the information system.
Can an SME outsource all of its IT? ⌄
Yes. An SME can outsource all of its IT or just part of it: user support, Microsoft 365, backups, cybersecurity, network, monitoring or fleet management. UNTHUB adapts the scope to your organization.
Does IT outsourcing replace an internal IT manager? ⌄
Not necessarily. UNTHUB can replace a missing IT function or work in co-management alongside an internal IT manager who needs reinforcement on certain topics.
How long does it take to get started? ⌄
Onboarding starts with a diagnosis. Integration then depends on fleet size, existing documentation and security priorities. The first fixes can often be started quickly.
Does IT outsourcing include cybersecurity? ⌄
At UNTHUB, security is part of the foundation: MFA, updates, backups, awareness training, access hardening, monitoring and recommendations. Advanced needs can be handled through our cybersecurity offer.
Are backups tested? ⌄
Yes. An untested backup doesn’t guarantee recovery. UNTHUB includes regular checks and restore tests as part of the data backup strategy.
Do you work on site? ⌄
Yes, depending on the defined scope. UNTHUB works remotely and on site across the French Riviera and Monaco whenever needed.
How do I request an IT outsourcing diagnosis? ⌄
You can describe your need via the Businesses page. UNTHUB reviews your situation and gets back to you with an initial qualification within 48h.
Want to take back control of your IT?
Request a free diagnosis. UNTHUB assesses your situation and gives you a clear roadmap for your IT outsourcing.